Reformasi pelayanan publik : teori, kebijakan, dan implementasi Sinabela, Lijan Poltak ... [et al.]. text Jakarta Bumi Aksara 2008 ind xxi, 169 hal. : ilus. ; 23 cm. Pb. Perpust'09 CIVIL SERVICE 352.63 9795261843 160924 20160919080244 INLIS000000000059736 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)